Q.
Where can I buy an Account?
A.
You can buy account here: http://www.chilloutloungemusic/member.php

Q.
What are limitations on ChilloutLoungeMusic.com for the number of downloads or daily download traffic?
A.
There aren't any limitations! All depends of the user connection speed.

Q.
Which download managers can I use?
A.
You may use any of the major accelerators, a few popular ones are: Speedget, Download Accelerator Plus,
GetRight, FlashGet and GoZilla also try google file download manager.

Q.
My account was hacked?
A.
You must let us know immediately by email so we can change your login information as soon as possible.
If we notice excessive use on any account this account will be automatically disabled without warning!

Q.
How does yearly subscription work?
A.
When you become a Member of ChilloutLoungeMusic.com you will be charged a one off fee of US$30 on
your credit card. You will then be able to download as many albums as you wish during your year of membership.
Before your membership expires you will be sent a reminder email giving you the option of extending
your membership for another year.

Q.
What is the average running time of your music albums?
A.
All albums have a minimum running time of 60 minutes, so you are always getting excellent value for money.

Q.
Can I pay in my own local currency?
A.
No, we only take payments in US Dollars but this is no problem because all credit card and debit card providers
will do the currency exchange for you and you will be billed, by them in your own local currency.

Q.
Can I return an album once I have downloaded it?
A.
No, once you have downloaded an album it can be freely copied or duplicated without limitation for use on
all your computer or MP3 enabled devices. Therefore it is not possible for you to return it.

Q.
What is the Bit Rate of your MP3 music files?
A.
Please read our 'Encoding' information on the Home page as this gives a lot of useful details about Bit Rate and
Encoding that you should be aware of.

Q.
What guarantees do I get when purchasing an album from this web site?
A.
We guarantee that all our music files are of the highest quality possible. Every effort is made throughout each
stage of recording and mixing to maintain the highest audio standards possible. If you hear unwanted
distortion on any of our tracks, let us know and we will immediately send you a replacement.